Please take the time to review the terms and conditions of the voucher you received carefully. Each of our vouchers have there own requirements and some require deposits, processing fees and or governmental taxes, and it is important you understand what you are required to do to take advantage of the offer.

Our fulfillment system is automated and it is important that the terms and conditions are followed in the way it is presented to you.  If the information you provide is not in the format, incomplete or you have not returned correspondence within the required timeframes, the computer system will automatically place it on hold or it could become void depending on the circumstances.

It is our sincere goal to serve you within the terms and conditions printed on the voucher you received. It might be frustrating that you have to adhere to them. But, because of the shear masses of customers we deal with, it is important to streamline the process and that is done through automation. We are not a storefront typical travel agency. You have received a promotional certificate and we will do our best to fulfill your needs and save you money.